เปลี่ยนรูปโปรไฟล์ใน Teams ไม่ได้ ต้องทำอย่างไร

Fully Shut Down and Relaunch Teams

It’s a good idea to begin by shutting down and reopening the Teams app on your desktop or mobile. That refreshes the connection with the Microsoft servers and quickly resolves random profile picture update or sync issues.

On desktop devices, right-click the Teams icon on the taskbar (Windows) or Dock (Mac) and select Quit. If the program fails to quit, open the Task Manager or Activity Monitor and kill the Teams process.

If the problem occurs on a mobile device, swipe up from the bottom of the screen to open the App Switcher, remove the Teams card, and relaunch the app from the Home Screen.

Change the Profile Picture on the Web

According to chatter on the Microsoft forums, re-uploading the profile picture through the Microsoft Teams web interface can get it to update or sync correctly. If you’re on a mobile device, we recommend using a PC or Mac browser.

Open Microsoft Teams on your web browser (https://teams.microsoft.com) and sign in with your Microsoft Account credentials.

Select the Settings icon under the Activity tab.

Select Accounts on the sidebar.

Select your user profile picture.

Select Remove picture, and then Upload picture.

Choose the new picture from your computer’s internal storage and select Open.

Select Save.

Quit and relaunch Teams on your mobile and desktop devices and check if the new profile picture shows without issues.

Sign Out of the Teams App and Back In

If the problem persists, you must sign out of your Microsoft Teams user account on all desktop and mobile devices. Then, quit the app, relaunch it, and sign back in.

Open the Teams app.

Select your profile picture on the top right and choose Sign out. On the mobile app, select Settings > Sign Out.

Quit Teams. Remove the Teams card from the App Switcher if you’re on a mobile device.

Relaunch Microsoft Teams, select your Microsoft Account, and go through any permissions and authentication prompts.

Select your workspace, and Microsoft Teams should sign you back in.